Can I Delete Diagnostic Reports On Mac Library

If you think your Mac might have a hardware issue, you can use Apple Diagnostics to help determine which hardware component might be at fault. Apple Diagnostics also suggests solutions and helps you contact Apple Support for assistance.

You can then select all text in the diagnostic report and copy it to the system clipboard to paste into email messages or send to other apps. When you sync your iOS device with iTunes on the Mac, these diagnostic reports are downloaded to your computer so they’re easier to browse manually, and then they’re deleted from your iOS device. Transfer Crash Reports and Device Logs To a Mac. If you have access to the device on which your app crashes, you can transfer diagnostic logs by connecting the device to your Mac. You can view these logs using the Devices and Simulators window in Xcode, described in About Devices and Simulators window. 1) Go to your user library–if you can’t locate it, see this article. 2) Open the Preferences folder. 3) Locate the file com.apple.systempreferences.plist. 4) Move that file to the trash (but don’t delete it) 5) Close all open apps and restart your Mac. 6) See if you can now open your System Preferences and Printer/Scanner panel.

Can i delete diagnostic reports on mac library software

Prepare your Mac

  1. Shut down your Mac.
  2. Disconnect all external devices except keyboard, mouse, display, Ethernet connection (if applicable), and connection to AC power.
  3. Make sure that your Mac is on a hard, flat, stable surface with good ventilation.

Start Apple Diagnostics

Determine whether you're using a Mac with Apple silicon, then follow the appropriate steps:

Apple silicon

  1. Turn on your Mac and continue to press and hold the power button as your Mac starts up.
  2. Release when you see the startup options window, which includes a gear icon labeled Options.
  3. Press Command (⌘)-D on your keyboard.

Intel processor

  1. Turn on your Mac, then immediately press and hold the D key on your keyboard as your Mac starts up.
  2. Release when you see a progress bar or you're asked to choose a language.
Can I Delete Diagnostic Reports On Mac Library

View the test results

Apple Diagnostics shows a progress bar while it's checking your Mac:

When testing is complete, Apple Diagnostics shows the results, including one or more reference codes. Learn about Apple Diagnostics reference codes.

Can I Delete Diagnostic Reports On Mac Library Card

To repeat the test, click “Run the test again” or press Command-R.

Can I Delete Diagnostic Reports On Mac Library

To restart your Mac, click Restart or press R.

To shut down, click Shut Down or press S.

To get information about your service and support options, make sure that your Mac is connected to the internet, then click ”Get started” or press Command-G. Your Mac will restart to a webpage with more information. When you're done, choose Restart or Shut Down from the Apple menu.

Learn more

On an Intel-based Mac, if you can't start Apple Diagnostics with the D key, try these solutions:

Can I Delete Diagnostic Reports On Mac Library Cardi

  • Press and hold Option-D at startup to use Apple Diagnostics over the internet.
  • Make sure that your Mac isn't using a firmware password.

Can I Delete Diagnostic Reports On Mac Library Software

For Developers‎ > ‎How-Tos‎ > ‎

Retrieving Crash Reports on iOS

Contents

There are multiple ways to retrieve crash reports from an iOS device. They are listed below from (roughly) easiest to hardest. Please use whichever method works best for you.

Syncing with iTunes

This method involves syncing your device with iTunes. After syncing, crash reports will be copied to a specific location on your hard drive. This method is also documented at https://developer.apple.com/library/ios/#qa/qa1747/_index.html.
  1. Sync your device with iTunes on your desktop.
  2. After syncing, look for crash logs in the correct directory. See below for a list of directories for each operating system.
  3. In this directory, look for files starting with 'Chrome_'.
(NOTE FOR MAC USERS: ~/Library is hidden by default on Mac OS X. To easily get this folder, open the Finder application, then hold the 'option' key while clicking on the 'Go' menu. You should see a menu item for 'Library.' Click on that, then continue navigating to Logs, CrashReporter, etc.


Operating System

Location

Mac OS X:

~/Library/Logs/CrashReporter/MobileDevice/<DEVICE_NAME>

Windows XP

C:Documents and Settings<USERNAME>Application DataApple ComputerLogsCrashReporterMobileDevice<DEVICE_NAME>

Windows Vista or 7

C:Users<USERNAME>AppDataRoamingApple ComputerLogsCrashReporterMobileDevice<DEVICE_NAME>

Emailing from a device

  1. Start by opening up the Settings app.
  2. Navigate to General -> About -> Diagnostics & Usage -> Diagnostic & Usage Data.
  3. Select a Chrome crash from the list. This will start with “Chrome_” and contain the timestamp of the crash.
  4. Tap on the crash and you will see a text field with a crash log. Long press to Select All and then Copy the crash text.
  5. Paste it into something you can get off of your device (for example, an email to yourself).
NOTE: This method will only work for iOS developers. If you are not a developer, you will not have Xcode installed on your machine.
  1. Launch Xcode on your desktop machine.
  2. Open the Xcode Organizer window. (Window menu -> Organizer, or Cmd-Shift-2.)
  3. Find your device in the left sidebar, then select “device logs”.
  4. Choose a Chrome crash (or multiple crashes) and select “Export” at the bottom of the Organizer window. This will copy the crash reports to your hard drive.

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